Support & Services

We respond within one business day. For urgent breakdowns, call or WhatsApp us.

Create a Service Ticket

If “Yes”, call +91-XXXXXXXXXX after submitting.

Request Calibration / Certificate

How it works

  1. Submit your service or calibration request.
  2. We email your reference ID and confirm the next steps (typically within one business day).
  3. We repair/calibrate and return your analyzer; urgent breakdowns get priority.

FAQs

What is the typical response time?

We respond within one business day. For urgent cases, call +91-XXXXXXXXXX or WhatsApp us.

How do I find my serial number?

It’s on the product label near the back or under the battery panel. You can enter “Unknown” if you don’t have it.

Do you provide on-site service?

Yes, subject to model and location. Mention this in your request and we’ll coordinate.

What’s the usual calibration lead time?

Typically 5–7 business days excluding shipping. We’ll confirm after assessing your request.

Can I WhatsApp you for quick help?

Yes. Use the green WhatsApp button or click here.